Acceptable Use Policy

1. Purpose and Scope

This Acceptable Use Policy (AUP) governs the use of all services provided by Splash Services. By using our services, you agree to comply with this policy and all applicable laws and regulations.

This policy applies to all users, customers, and anyone accessing our network, servers, or services in any manner.

2. Prohibited Activities

The following activities are strictly prohibited when using our services:

Illegal Activities

• Any activity that violates local, state, federal, or international laws
• Hosting or distributing illegal content
• Copyright or trademark infringement
• Software piracy or distribution of unauthorized software
• Money laundering or fraudulent activities

Spam and Unsolicited Communications

• Sending unsolicited bulk email (spam)
• Operating mail servers for spam purposes
• Hosting websites advertised through spam
• Maintaining mailing lists without proper opt-in procedures
• Email harvesting or address list selling

Security Violations

• Attempting to gain unauthorized access to any system
• Distributing viruses, malware, or other malicious code
• Port scanning or vulnerability scanning
• Denial of service attacks or network flooding
• Bypassing authentication or security measures

3. Content Restrictions

The following types of content are not permitted on our services:

• Adult Content: Pornography, explicit sexual content, or adult entertainment
• Violent Content: Content promoting violence, terrorism, or harm to others
• Hate Speech: Content promoting hatred based on race, religion, gender, or other characteristics
• Gambling: Online gambling sites or related promotional materials
• Pharmaceutical: Unlicensed pharmacy operations or prescription drug sales
• Weapons: Sales or promotion of firearms, ammunition, or illegal weapons
• Defamatory Content: Content that is libelous, defamatory, or harassing

4. Resource Usage Guidelines

To ensure fair usage and optimal performance for all customers:

• CPU Usage: Processes consuming excessive CPU resources may be terminated
• Memory: Applications using excessive memory may be restricted
• Bandwidth: Excessive bandwidth usage may result in throttling or additional charges
• Storage: Do not exceed allocated disk space limits
• Database: Optimize database queries and limit resource consumption
• Backup: Automated backups should not interfere with server performance

5. Network Usage

Network usage must comply with the following guidelines:

• Do not run servers or services not related to your website
• No IRC bots, game servers, or proxy servers
• No cryptocurrency mining or similar resource-intensive applications
• Do not use our network for backing up off-site data
• No P2P file sharing or BitTorrent clients
• Do not operate mail relays or open SMTP servers

6. Compliance and Monitoring

To ensure compliance with this AUP:

• We reserve the right to monitor network traffic and resource usage
• Suspicious activities may be investigated without prior notice
• We may scan for malware and security vulnerabilities
• Customer content may be reviewed for AUP compliance
• We cooperate with law enforcement investigations

7. Enforcement Actions

Violations of this AUP may result in the following actions:

• Warning: Initial notification of policy violation
• Content Removal: Removal of violating content or files
• Account Suspension: Temporary suspension of services
• Account Termination: Permanent closure of account and services
• Legal Action: Referral to law enforcement or civil litigation

The severity of enforcement action depends on the nature and extent of the violation.

8. Reporting Violations

If you become aware of any AUP violations, please report them to us immediately:

• Email: abuse@splashservices.store
• Include detailed information about the violation
• Provide relevant URLs, IP addresses, or account information
• Attach evidence such as screenshots or log files

9. Customer Responsibilities

As a customer, you are responsible for:

• Ensuring all content and activities comply with this AUP
• Securing your account credentials and access information
• Monitoring users who have access to your account
• Promptly addressing any security vulnerabilities
• Maintaining current contact information
• Cooperating with security investigations

10. Third-Party Services

When using third-party services or applications:

• Ensure they comply with our AUP
• You remain responsible for all activities
• Review third-party terms of service
• Do not use services that violate our policies

11. Policy Updates

This AUP may be updated from time to time. When changes are made:

• The updated policy will be posted on our website
• The "Last updated" date will be modified
• Significant changes may be communicated via email
• Continued use of services constitutes acceptance of changes

12. Contact Information

For questions about this Acceptable Use Policy, please contact us: