Privacy Policy

1. Information We Collect

Splash Services collects information you provide directly to us, such as when you create an account, purchase services, or contact us for support.

Personal Information

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party providers)
• Account credentials and preferences
• Support communications and feedback

Technical Information

• IP addresses and server logs
• Website usage statistics and performance data
• Device and browser information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our hosting services
• Process payments and manage your account
• Provide customer support and respond to inquiries
• Send service-related communications and updates
• Monitor and analyze usage to improve our services
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who help us operate our business
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Limited access to personal information on a need-to-know basis
• Secure data centers with physical access controls
• Regular backups and disaster recovery procedures

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Improve our services and customer experience

When you terminate your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we need to retain it for legal purposes.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of processing
• Withdrawal: Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure security and prevent fraud

You can control cookies through your browser settings, but disabling cookies may affect your experience with our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: